Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: January 1, 2024
Introduction
At Twenty20 Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
When you contact us or use our services, we may collect personal information including your name, email address, phone number, company name, and job title. This information is provided voluntarily by you when filling out forms on our website or communicating with us directly.
Automatically Collected Information
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us improve our website and services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy.
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our technology consulting services, respond to your inquiries, and communicate with you about projects and consultations.
Business Operations
Your information helps us understand how our services are used, conduct research and analysis, develop new features and services, and ensure the security and integrity of our systems.
Marketing Communications
With your consent, we may send you promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time.
Legal Compliance
We may use your information to comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights and the rights of others.
How We Protect Your Information
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, secure servers, firewalls, and regular security assessments.
Access Controls
Access to your personal information is restricted to authorized personnel who need it to perform their job functions. All employees are trained on data protection and privacy practices.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Information Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you of any such change and provide choices regarding your information.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. You can do this by contacting us directly or through your account settings if applicable.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion
You may request that we delete your personal information, subject to certain legal exceptions. We will respond to your request within a reasonable timeframe.
Opt-Out
You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
Do Not Track
Our website does not currently respond to Do Not Track signals, but you can manage cookies through your browser settings.
International Data Transfers
Cross-Border Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
Safeguards
When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@twnt20.com
Website: www.twnt20.com/contact
We will respond to your inquiry within a reasonable timeframe and work to address your concerns promptly.